Last week I wrote about the concept that “Knowledge is power” and how most people believe that knowledge is power only when it is hoarded. The reality is that knowledge only has power when it is shared with all of those that need it. Shared knowledge creates power simply because leaders get results through people and without the knowledge they can’t create the results.
But sharing knowledge has another component that is often
overlooked in the business world. You see, sharing knowledge not only allows
your team to perform more capably but it also demonstrates clearly how willing
your are to be open with them, sharing your knowledge, sharing the strategies,
and sharing the goals of the organization. By doing this, you are building
trust with those that work for you. And trust is one of the key components
required for employee engagement.
It is no secret that engaged employees work harder and
smarter than non-engaged employees. The mere fact that they care about their
organization and their manager provides the motivation to create something
bigger and better than those employees who don’t care about their organization
or, worse, want to see it fail. By sharing knowledge and building trust within
your organization you not only get the benefit of better, more informed
decisions, but you also create a team of people that care about what they are
doing and the results that they get.
How much information do you have to share?
You want to share as much information as you can without jeopardizing
your fiduciary responsibilities to the company. As the leader in an
organization there is certain information that is provided to you in
confidence. Information that is not available to the public at large or to most
of the employee base. When you are entrusted with confidential information you
have a responsibility both morally and legally to keep that information
private. Breaking that confidence could actually compromise trust in the
organization, rather than building it. When in doubt, you must use your own
judgment on what can and cannot be shared.
By sharing as much information as you can with your
employees you empower them in their jobs and open the doors for improved
performance and creativity within the organization. The message here is to
share as much information as you can with your team. Sharing your knowledge
will not only allow them to make more informed decisions but will also create a
loyal and engaged team that will serve you, the organization and your customers
to the fullest.
I hope that you enjoyed this article. At ECI Learning
Systems LLC we are dedicated to improving productivity and profitability by
creating engaged organizations. Our unique combination of training and
personalized coaching, combined with our expertise in assessments allow us to
create a development plan tailored for your success.
Until next time….
ECI Learning Systems, LLC